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  Frequelty Asked Questions
How many people do you send to clean?
At Maid 2 Order we believe in building relationships with our clients. For this reason when you choose Maid 2 Order as your Service Provider we will assign you a Team Leader who will strive to learn and meet each of your individual needs. This Team Leader oversees teams constructed of two Cleaning Professionals per home.
How long will it take to clean my home?
Our Cleaning Professionals are scheduled two homes per team member. This allows your Cleaning Professionals to pay strict attention to all details and spend as much time necessary on every facet of our cleaning process. The majority of the homes in our markets should take no longer than 2 to 3 hours under most circumstances.
How much will it cost to clean my home?
Every house is unique, and every cleaning fee is individually based. To help us provide you with an estimate you can click here Estimates and fill out the form with as much information as possible. This will allow us to provide you with an estimate in a timely manner
Will my service price ever change?
Your Initial Cleaning generally costs more as it takes us a bit more time and effort to bring your home up to Maid 2 Order standards. However, as long as you live in that residence and maintain the frequency you started with your price for each subsequent visit will not change. Please keep in mind that Add-On Services will have additional fees associated with each.
What if I need to cancel a service and reschedule?
All we ask is that you give us notice at least 24 hours prior to your scheduled service
How will your personnel access my home?
Most of our clients either provide us a key which is stored in a lock box when your home is not being serviced or make other arrangements with us to access the home should no one be there. If you have a security system, please make the necessary arrangements to give your Service Professional access to your home on your scheduled day. You may wish to establish a guest or temporary code for Maid 2 Order.
Do you guarantee a day and time for my service?
Maid 2 Order typically guarantees the day your home will be serviced and an arrival time frame.
What about my pets?
We love pets! However, we need you to please restrict your pets from accessing areas you would like us to clean. The only way we can clean your home adequately and efficiently is to not have the pets in the areas to be cleaned.
Do you provide cleaning supplies?
We provide everything needed to clean your home. If you have specific chemicals you prefer please advice us prior to the initial servicing of your home.
Do I need to be home while you clean?
This is completely up to you and we certainly welcome your company. Don't be surprised if our Cleaning Professionals keep the conversation to a minimum though as they will be working diligently on the tasks at hand.
 
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